Program Manager, HUB Early Career Programs

Position Summary:

HUB International is seeking a dynamic and experienced  Early Career Program Manager to manage the Apprenticeship Program and the Accelerated Early Career Associate Program.  This role plays a pivotal part in shaping the strategic direction, development, execution, and scaling of key initiatives that support early career workforce development, career progression, and talent retention within the HUB Early Career space. In close collaboration with the Senior Director of Early Programs, this position contributes to building and sustaining HUB’s future talent pipeline.

Key Responsibilities

Program Management

Lead the strategy, management, and continuous enhancement of the Apprenticeship Program and the Accelerated Early Career Associate Program, ensuring successful implementation and scalability.

Oversee the full lifecycle of both programs from recruitment and onboarding to development and completion, ensuring a seamless experience for participants and stakeholders.

Collaborate with regional business leaders to identify direct recruitment opportunities aligned with regional needs for the apprenticeship program, and partner with the Senior Director of Early Career Programs to secure necessary leadership approvals.

Evaluate and align talent acquisition needs for each apprentice cohort; assign recruitment responsibilities to regional TA teams and provide coaching to support effective execution.

Provide hands-on recruitment support to business units or locations in need, ensuring consistent, high-quality candidate experience across all regions.

Lead onboarding efforts and core program initiatives, while supporting local branch-level programming to foster participant engagement, learning, and performance.

Monitor program performance and outcomes, using data and participant feedback to continuously improve the effectiveness, impact, and scalability of both programs.

Program Development

Design, enhance and maintain structured learning pathways, practical assignments, mentorship opportunities, and professional development strategies to foster participant career growth.

Establish and strengthen partnerships with external organizations, educational institutions, and industry leaders to expand program resources and opportunities.

Stakeholder Collaboration

Work closely with internal leadership, HR teams, practice leaders and department managers to ensure program alignment with organizational goals.

Serve as the primary point of contact for branch managers, mentors and program participants, providing guidance and support to create a positive learning experience.

Training and Engagement

Facilitate program briefing sessions, group training sessions, workshops, and career development activities to enhance participant engagement and skill-building.

Promote culture and belonging initiatives within both programs to ensure equitable career advancement opportunities.

Operational Excellence & Compliance:

Ensure both programs remain compliant with labor laws, academic guidelines, and company policies.

Maintain accurate records, reporting, and documentation related to intern hiring and performance.

Work closely with Senior Director to manage program budgets, ensuring efficient resource allocation and cost-effective implementation strategies.

Qualifications & Experience:

Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Insurance, or a related field.

Minimum of 5+ years of experience in the insurance industry, with expertise in commercial lines/employee benefits practice, career development, and workforce training.

Proven experience in program management, talent development, or corporate or regional training within a professional services environment.

Strong leadership, critical thinking, communication, and influencing skills.

Ability to develop and implement structured training programs and career development frameworks.

Analytical mindset with experience tracking program success metrics and making data-driven decisions.

Familiarity with learning management systems (LMS) and career development tools.

Passion for mentorship, coaching, and fostering a culture of continuous learning.

Preferred Qualifications

Servicer experience in Commercial Lines or Employee Benefits Practice.

Project Management Professional (PMP) certification or similar credential.

Experience managing internship/apprenticeship programs or early-career development initiatives.

Strong network within the insurance industry and knowledge of industry-specific skills development.

Key Success Metrics:

Growth and retention rate of apprentices transitioning to full-time roles.

Program participants satisfaction scores and overall engagement levels.

Efficiency in program execution and adherence to budgetary guidelines.